Return Policy

Unworn, unused pieces in their original packaging may be returned within 14 days of delivery for a refund or exchange.

Bespoke and made-to-order commissions — including custom safas, malas and brooches tailored to your colour or size specification — are final sale and not eligible for return, except in the case of a manufacturing defect.

• The piece must be unworn, unwashed, and free of any alterations.
• All original tags, dust bags, and packaging must be intact.
• Items showing signs of use, wear, or damage will not be accepted.

Email us at vrudhifashion@gmail.com with your order number and reason for return. Our team will confirm eligibility and arrange a pickup or provide return shipping instructions.

Once your returned item is received and inspected, refunds are processed to your original payment method within 7–10 business days. Shipping charges are non-refundable unless the return is due to our error or a defective item.

Prefer a different size or colour? Let us know when you initiate your return, and we'll ship the replacement as soon as the original piece passes inspection, subject to availability.

If your order arrives damaged or you've received the wrong item, contact us within 48 hours of delivery with photos of the piece and packaging — we'll arrange a free replacement or full refund.

For any questions about returns or exchanges, reach out via our Contact Us page or email vrudhifashion@gmail.com.